# Apple after-sales Service: Still a myth in India

- Author: @gurupanguji
- Date: 2007-12-17
- URL: https://gurupanguji.com/blog/2007/12/17/apple-after-sales-service-still-a-myth-in-india/
- Categories: essay

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I bought an Apple MacBook in the first week of November. Yes, I had timed it so that it's after Leopard is launched. I had timed it so that I could get the new X3100 on the laptop. However, Apple India (and according to Apple India, so does Apple Asia) magically lacks behind its <insert country here> counterparts. 

India (and Asia) had not updated to the latest revisions (despite showcasing it in their website). The machines didn't come with Leopard. I had inquired regarding the same, and I was promised @ the Apple store that I will receive my Leopard update DVD immediately after the 15th of November.

It's been a month since and I still have not received my Leopard update DVD! Frustrated of talking to the store, I contacted Apple directly to be notified that the Leopard update division in India work only from 11am to 2pm and that I should contact them tomorrow.

I dunno what's going on, but I am not too happy being in the Apple family all of a sudden!! =(!<p style="text-align:right;font-size:8px;">Blogged with <a href="http://www.flock.com/blogged-with-flock" title="Flock" target="_new">Flock</a></p><!-- technorati tags begin --><p style="font-size:10px;text-align:right;">Tags: <a href="http://technorati.com/tag/apple" rel="tag">apple</a>, <a href="http://technorati.com/tag/mac" rel="tag">mac</a>, <a href="http://technorati.com/tag/%20leopard" rel="tag"> leopard</a>, <a href="http://technorati.com/tag/%20update-dvd" rel="tag"> update-dvd</a></p><!-- technorati tags end -->